Contact

How Can I Help You?

  1. Make sure to visit our https://LifelongWellness.org/Help to get instant answers to the most common questions we get. Check it out here.
  2. Make sure to check out our very active and helpful Lifelong Wellness Facebook fan page. You can visit it right here.
  3. If you have any inquiries or require assistance, feel free to reach out to us at any time through the contact information provided below, and someone from our Customer Support team will get back to you within 1 business day.

Contact

Lifelong Wellness
#190116-5100 Anderson Way
Vernon, BC V1T 0C4
Canada

By Email: Submit a Ticket Request
By Phone: 1-888-818-7053 (toll free in the USA and Canada)
By SMS: 1-888-818-7053

Cancellations

Lifelong Wellness Academy Membership Refund/Cancellation Policy

Valid from January 1st 2019.

About the Lifelong Wellness Academy

The Lifelong Wellness Academy (LLW) membership is free for the first 14 days. As a member, you gain digital access to blueprints, the exercise library, hand-outs, a secret group community, and other features.

Your member login details are sent to your email immediately after purchase. If you have any problems logging in or accessing your materials, please submit a Ticket Request.

After your free 14-day trial, your Lifelong Wellness Academy membership will automatically renew for a minimal fee every month until you decide to cancel.

As we continue to improve our services and provide quality content to our valued customers, the Lifelong Wellness Academy subscription fee will have a slight increase of .31 cents per month. From $47, the monthly subscription fee will increase to $47.31 beginning June 15, 2020.

All Lifelong Wellness Academy subscriptions that started on or before June 14, 2020 will still be billed with the old price of $47 monthly.

You can cancel easily at any time by submitting a Ticket Request. You can also reach our support team by calling 1-888-818-7053 (toll free in the USA and Canada), or sending an SMS to 1-888-818-7053.

Make sure to visit https://LifelongWellness.org/Help to get instant answers to the most common questions we get.

Membership Cancellation Terms

RK Exercises For Injuries Corp. (EFI) reserves the right to refuse/cancel a membership for any reason. If EFI refuses a new or renewing membership, the member will be offered a refund, if applicable.

Membership Cancellation by Participant

You can cancel easily at any time by submitting a Ticket Request. You can also reach our support team by calling 1-888-818-7053 (toll-free in the USA and Canada) or sending an SMS to 1-888-818-7053. Please provide a minimum of 2 business days’ notice prior to your re-occurring monthly membership auto-renew date to avoid future billing.

Membership cancellations received within the 14-day free trial will not be billed. Refunds for cancellations received after the trial period can be requested within 60 days of initial payment. After the 60-day refund period, partial months of Lifelong Wellness Academy membership will not be prorated and are non-refundable.

All refund requests must be made by the member or credit card holder. Refund requests must also include the name and email address associated with the product purchase and transaction number.

If approved, the refund will be credited back to the original credit card used for payment.

The above policies apply to all Lifelong Wellness Academy memberships unless otherwise noted in the corresponding program materials. Please read all individual program information thoroughly.

Membership payments will appear on your credit card statement as:

EX4INJURIES.COM 8882912430 BC (Or as: EX4Injuries Com, Kelowna, CD / EX4INJURIES COM KELOWNA CA)

If you have questions or require assistance, please submit a Ticket Request, or call 1-888-818-7053 (toll-free in the USA and Canada), or send an SMS to 1-888-818-7053.

Contacting Lifelong Wellness Academy Team:

If you need assistance with an order, please include your name, order number and the email address used with the order when contacting us.

It can take 1 business day for us to respond to your inquiry. We will always do our best to assist you in a timely manner.

Please be respectful when you call or email.

We look forward to helping you overcome your injury or pain, and helping you achieve your health and fitness goals!

Sincerely,
The Lifelong Wellness Academy Team

This document was last updated September 30th 2019.

Return and Refund Policy

We guarantee a one hundred percent (100%) satisfaction or you can get your money back. If you are unsatisfied with our product, you can request for a no-question-asked refund of the full purchase price of your order within sixty (60) days from the order date.

To request for a refund, you must follow the following procedures:

  1. Please submit a Ticket Request, or call 1-888-818-7053 (toll-free in the USA and Canada), or send an SMS to 1-888-818-7053.
  2. For physical products,
    1. On the outside part of the return packaging, place your Lifelong Wellness order number and complete name of the purchased product (“Return Information”). No refunds will be issued for any packages returned with incomplete Return Information.
    2. For the Return Address and complete return instructions, please submit a Ticket Request to know where you can send back the product.
    3. You must send all returned product through a shipping method that uses delivery or signature confirmation.
    4. The returned products must be delivered to and received by us within fifteen (15) business days from the date you requested the refund.
    5. You are responsible for the costs of returning any physical product.
  1. Generally, the refund will be issued within 7 to 14 business days after our Returns Department receives the request, or the returned package for physical products.
  2. The refund will be issued only to the same credit card or payment method that was used to order the product.
  3. Only the cost of the product can be refunded. Shipping and handling fees are not refundable.